We understand how important it is to receive your winnings quickly and without any hassle. At 1malaysia, the withdrawal process is designed to be as simple and fast as possible — so you can enjoy your rewards without a long wait.
All popular Malaysia payment methods are available — choose the one that suits you best and your funds will arrive quickly.
The fastest and most popular withdrawal method at 1malaysia. Funds go directly to your bank account via the DuitNow system — secure and trusted by millions of Malaysian users.
Direct transfer to your bank account via the FPX system, supporting all major Malaysia banks including Maybank, CIMB, Public Bank, RHB, Hong Leong and many more.
Withdraw to your Touch 'n Go wallet with ease. Perfect for players who prefer managing funds through an e-wallet rather than a traditional bank account.
Withdraw funds directly to your Boost account. A simple and fast process — money arrives within minutes and can be used at any merchant that accepts Boost.
Players who actively use the Grab ecosystem can withdraw funds directly to their GrabPay wallet. Fast, convenient and ideal for everyday transactions.
For players who prefer digital assets, withdrawals via USDT and BTC are also supported. Transparent exchange rates and a fully automated process.
The withdrawal process at 1malaysia is designed to be as simple and seamless as possible. Follow these easy steps and your winnings will be on their way in no time.
Open the 1malaysia site and log in using your phone number and password. Make sure you are using a secure device and a trusted internet connection.
After logging in, click the wallet icon or navigate to the "Wallet" menu in your account dashboard. There you will see your current balance and deposit / withdrawal options.
Click the "Withdrawal" button. You will be taken to the withdrawal form page where you can select your preferred payment method.
Select your withdrawal method (DuitNow, FPX, TnG, etc.), enter the correct account number or wallet ID, then key in the amount you wish to withdraw.
Enter your 6-digit security PIN to confirm your withdrawal request. This step ensures only you can manage the funds in your account.
Your request will be processed within the set timeframe based on your chosen method. You will receive a notification once funds have been successfully credited to your destination account.
Many online players have had bad experiences on other platforms — lengthy withdrawal processes, complicated terms, or funds that take days to arrive. At 1malaysia, we take a completely different approach. From the very beginning, our withdrawal system was built with one core goal: ensuring players receive their money quickly, easily and securely.
This is not an empty promise. 1malaysia processes over 5,000 withdrawal requests every day, with a consistently average processing time of under 30 minutes for DuitNow and e-wallet methods. Anyone can verify this track record through our Wins page, which publicly displays all major payouts.
Before making your first withdrawal, there are a few important things you need to know. Not to make things harder for you, but to ensure the process goes smoothly without any unnecessary delays.
KYC may sound complicated, but at 1malaysia we have made the process as simple as possible. You only need to do it once — and after that, all future withdrawals will be processed automatically without any additional manual review.
Upload photos of both sides of your Malaysia identity card (MyKad) or a valid passport. Make sure all information is clearly visible and not blurry.
Take a photo of yourself holding your ID card next to your face. This is a standard procedure used by all licensed financial platforms to verify the identity of account holders.
For high-activity accounts, proof of address such as a utility bill or recent bank statement (no older than 3 months) may be required. This is only needed in specific situations.
The 1malaysia security team will review all submitted documents. This process is typically completed within 2–24 hours on business days. You will receive an email and SMS notification once KYC is approved.
Once KYC is approved, all your withdrawal limits will be fully activated and all future withdrawals will be processed automatically with no additional delays.
Every ringgit you hold in your 1malaysia account is protected by comprehensive, multi-layered security. We don't rely on a single mechanism — instead, we stack multiple safeguards to keep your funds secure under any circumstances.
Security Tip: Always ensure the phone number registered to your 1malaysia account is active and in your possession. All OTPs and security notifications are sent to that number. If you need to change your phone number, contact 1malaysia customer support first before making any transactions.
Active and loyal players at 1malaysia are eligible for a VIP programme that offers far superior withdrawal privileges compared to standard accounts. The 1malaysia VIP programme is divided into several tiers — Silver, Gold, Platinum and Diamond — each carrying increasingly attractive withdrawal benefits.
VIP Diamond players, for example, enjoy priority withdrawal processing with a turnaround of under 10 minutes across all payment methods. Their daily withdrawal limits are also double the standard limit, and they have access to a dedicated VIP support channel to resolve any withdrawal issues promptly.
Important Reminder: Never share your login credentials or withdrawal PIN with anyone — including individuals claiming to be 1malaysia staff. Our team will never ask for your password or PIN through any communication channel.
While 1malaysia always strives to process all withdrawals within the stated timeframe, certain situations may occasionally cause minor delays — particularly during peak hours, public holidays, or when additional security checks are required to protect your account.
If your withdrawal takes more than twice the expected processing time, here are the steps you can take: First, check the status of your withdrawal request under the "Transaction History" section of your account — the status will show as "Processing", "Approved", or "Completed". If the status remains "Processing" beyond the stated timeframe, contact 1malaysia customer support via live chat and include your transaction ID for a faster resolution.
Create your 1malaysia account now and start your winning journey. Your first withdrawal will be prioritized for processing.
Register Now — Free Already have an account? LoginThe 1malaysia support team is available to assist you 24 hours a day, 7 days a week via live chat.
Compare all available withdrawal methods at 1malaysia in one view to help you make the best choice.
| Method | Processing Time | Min. Withdrawal | Daily Max. | Fees | Best Suited For |
|---|---|---|---|---|---|
| DuitNow | 5–15 min | MYR 20 | MYR 50,000 | Free | All Malaysia players |
| Touch 'n Go | 5–20 min | MYR 20 | MYR 10,000 | Free | Active e-wallet users |
| Boost eWallet | 5–20 min | MYR 20 | MYR 9,999 | Free | Daily Boost users |
| GrabPay | 10–25 min | MYR 20 | MYR 9,999 | Free | Grab ecosystem users |
| FPX (Bank) | 15–30 min | MYR 50 | MYR 100,000 | Free | Large amount withdrawals |
| Crypto (USDT/BTC) | 20–60 min | MYR 100 | No Limits | Gas Fee | Digital asset players |
Answers to the most frequently asked questions from players about the withdrawal process at 1malaysia.
Join hundreds of thousands of Malaysian players who have trusted 1malaysia as their go-to online entertainment platform. Fast, secure, and hassle-free withdrawals await you.